616.363.0055

Nondiscrimination Policy

Family Care Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Family Care Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Family Care Center:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:

○ Qualified sign language interpreters

○ Written information in other formats (large print, audio,

accessible electronic formats, other formats)

  • Provides free language services to people whose primary language is not English, such as:

○ Qualified interpreters

○ Information written in other languages If you need these services, contact Judith Harvey.

*If you need language services, please make the scheduler aware at the time the appointment is made.

If you believe that Family Care Center has failed to provide these services or

discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Manager Family Care Center

1525 E. Beltline Ave NE, Suite 102

Grand Rapids, MI  49525

(616) 363-0055

You can file a grievance in person or by mail, or fax. If you need help filing a grievance, the manager of Family Care Center is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human

Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

 

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

 

Contact Us:

Español (Spanish)

ATENCIÓN: Si usted habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (616) 363-0055

 

العربية (Arabic)

لخدمات الترجمة، والاتصال الهاتفي 711

1.616.363.0055 برقمملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل

中文 (Chinese): 國語/普通話 (Mandarin), 粵語 (Cantonese)
請注意:如果您講中文,你可以獲得免費的語言輔助服務。請撥打1.616.363.0055(TTY 手語翻譯:711)。

Tiếng Việt (Vietnamese)
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1.616.363.0055 (TTY: 711).

Ako govorite srpsko (Serbian, Croatian or Bosnian)
OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1.616.363.0055 (TTY: 711). (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 711).

አማርኛ (Amharic)
ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1.616.363.0055. (መስማት ለተሳናቸው: (TTY: 711).

नेपाल (Nepali)
ध्या या दनुहोस्: तपाइले नेपाल बोल्नुह ्नुह्नुह ्नुहुन भने तपाइको निम् भाषा सहायता सेवाहर नःशुल् रूपम उपलब् छ । फोन गनुर्होस ्होस ्होस ्होस 1.616.363.0055  (टटवाइ: (TTY: 711).

Thuɔŋjaŋ (Nilotic – Dinka)
PIŊ KENE: Na ye jam në Thuɔŋjaŋ, ke kuɔny yenë kɔc waar thook atɔ̈ kuka lëu yök abac ke cïn wënh cuatë piny.
Yuɔpë 1.616.363.0055  (TTY: 711).

Kiswahili (Swahili)
KUMBUKA: Ikiwa unazungumza Kiswahili, unaweza kupata, huduma za lugha, bila malipo.
Piga simu 1.616.363.0055  (TTY: 711).

فارسی (Farsi)
1.616.363.0055  تماس بگيريد. (TTY: توجه: اگر به زبان فارسی گفتگو می کنيد، تسهيلات زبانی بصورت رايگان برای شما فراهم می باشد. با .( 711

Français (French)
ATTENTION: Si vous parlez français, des services d’aide linguistique-vous sont proposés gratuitement. Appelez le 1.616.363.0055  (TTY: 711).

Burmese
1.616.363.0055 (TTY: 711)

Farsi (Dari)
توجه اگر به زبان دری صحبت می کنيد، خدمات کمک زبانی بصورت رايگان برای شما در دسترس است. تماس با
.(TTY: 711) 1.616.363.0055

Kreyòl Ayisyen (Haitian Creole)
ATANSYON: Si ou pale Kreyòl Ayisyen, gen èd nan lang ki disponib gratis pou ou. Rele nimewo 1.616.363.0055  (TTY: 711).

Ikinyarwanda (Kinyarwanda)
ICYITONDERWA: Niba uvuga ikinyarwanda, serivisi z’ubufasha ku byerekeye ururimi, urazihabwa, ku buntu. Hamagara 1.616.363.0055  (ABAFITE UBUMUGA BW’AMATWI BIFASHISHA ICYUMA CYANDIKA -TTY: 711).

Soomaali (Somali)
DIGTOONI: Haddii aad hadasho Soomaali, adeegyada caawimada luqadda, oo bilaasha, ayaad heli kartaa. Wac 1.616.363.0055  (TTY: 711).

Sudanese
انتباه: إذا كنت تتحدّث اللهجة السودانية، خدمات المساعدة بلغتك متاحة مجاناً. اتصل على الأرقام
.( 1.616.363.0055  (رقم الصم والبكم: 711

தமிழ (Tamil)
கவனம: நங்க [தமிழ] ேபசினால, உங்கக இலவசமான ெமாழி உதவச ேசைவகள கிைடக்க க்க க்க ின். இந் எண்ை அைழக் க் க�: 1.616.363.0055  (TTY: 711).

ትግርኛ (Tigrinya)
ትኹረት: ትግርኛ እንድሕር ትዛረብ ኮንካ፣ ናይ ቋንቋ ደገፍ ኣልግሎታት፣ ብናጻ ክቐርቡልካ እዮም። ደውል 1.616.363.0055  (TTY: 711)።