616.363.0055

FAQs

What is Family Medicine?

Family Medicine is a medical specialty that combines modern training with age-old traditions of caring. The medical team at Family Care Center focuses on the total person, providing complete primary care services to the entire family.

As experts in the treatment of common medical conditions, the providers also focus on the prevention and early detection of major illnesses. Family medicine providers recognize the link between illness and emotions and can help families deal with the physical and psychological impact of illness.

Who is on the staff at Family Care Center?

The Family Care Center staff consists of a board-certified Family Medicine physician, Physicians Assistants, Nurses, Radiology Technicians, Medical Assistants, and an administrative staff that are all important members of our health care team.

What is a Physician Assistant?

A physician assistant (PA) is a health professional licensed by the state or certified by a federal employer to practice medicine with the supervision of a physician. PAs provide a broad range of medical and surgical services.

As part of the physician/PA team, PAs diagnose and treat illness and injuries and can exercise a degree of autonomy in their decisions. A hallmark of physician assistant practice is that PAs practice as part of a team with their supervising physicians. PAs are increasingly recognized as quality health care providers. They can meet the needs of patients in a variety of clinical and hospital settings.

A PA performs physical exams, diagnose illnesses, develop and carry out treatment plans, order and interpret lab tests, suture lacerations, apply casts, assist in surgery, and provide patient education and preventative health care counseling. In general, PAs provide approximately 80 percent of the services typically provided in a primary care setting.

To learn more about Physician Assistants, please feel free to contact the American Academy of Physician Assistants (AAPA) at 703-836-2272 or visit the AAPA’s Web site at www.aapa.org.

American Academy of Physician Assistants. (1998). Q&A About Physician Assistants (101th ed.) pamphlet. Alexandria, VA: Author.

May I choose who I see?

You may choose any one of the providers on staff at Family Care Center. If you or a family member requires same-day care, you may be seen by another provider based on schedule availability. Follow-up appointments, however, will be scheduled with your provider. Following each visit, your doctor will contact you by letter or telephone to inform you about any test results.

What are Family Medicine hours?

Appointments are available Monday, Tuesday or Thursday from 8:00 a.m. through 6:00 p.m., Wednesday from 8:00 a.m. to 5:00 p.m. and Friday from 8:30 a.m. to 5:00 p.m.

Our nursing staff is available Monday through Friday from 8:30 a.m. to 5 p.m. to answer health-related questions.

How do I schedule my first appointment?

If you wish to become a patient at Family Care Center, contact our scheduling staff at 616-363-0055. Be sure to have your health insurance information available when you call. Our scheduling staff will take your insurance information and will schedule your appointment.

What if I have to cancel an appointment?

It is very important that you keep your regularly scheduled appointment. However, if for some reason you are unable to keep your appointment, please call 616-363-0055. If you’re calling outside of office hours you may leave a message to cancel your appointment. When possible, we would appreciate 24 hours notice prior to your appointment. If you are scheduled and do not show or cancel your appointment, you may be charged a fee.

What do I do about a medical emergency?

If you or a family member becomes ill during regular business hours, please call 616-363-0055. Depending on the severity of the health concern, you may be given a same-day appointment.  If you or a family member becomes ill when the office is closed, please call 616-363-0055 and one of the medical providers will return your call. A medical provider is always available after hours to address your emergency. If you are instructed to go to the Emergency Department, please tell the patient service representative in the Emergency Department that you are a patient at Family Care Center.

In the event of a life-threatening emergency, please go directly to the Emergency Department or call 911.

How do I get medication refills?

If you need medication refills, please bring your medication bottles to your appointment and let your provider know which refills are needed. If your prescription runs out between appointments, you may request a refill by calling 616-363-0055 during normal business hours. Please allow 24 hours to process your request.

Where is Family Care Center located?

Family Care Center is conveniently located on the ground floor of the Health Point Medical Building at 1525 East Beltline Ave NE, Suite 101, Grand Rapids, MI. The office is just north of I-96 between Knapp and Leonard Street on the west side of the East Beltline.

Visit Our Location

Family Care Center

Family Care Center

1525 E. BELTLINE AVE NE. #101
GRAND RAPIDS, MICHIGAN

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Family Care Center

Address:
1525 E. Beltline Ave. NE. #101
Grand Rapids, MI

Phone:
(616) 363-0055

Fax: 
(616) 363-5180

Business Hours

Mondays- 8:00 a.m. to 6:00 p.m.

Tuesdays- 8:00 a.m. to 6:00 p.m.

Wednesdays- 8:00 a.m. to 5:00 p.m.

Thursdays- 8:00 a.m. to 5:00 p.m.

Fridays- 8:30 a.m. to 5:00 p.m.

LUNCH BREAK 12:30 p.m – 1:30 p.m.